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Assuring Integrity and Guest
Satisfaction
At the same time that the physical facilities are being designed,
the
development of the operating plans, procedures and systems should
be initiated
to assist the designers and architects in efficiently completing their
work. The operating philosophies, policies and standards to be developed
by the operator, greatly influence the design. Simultaneously, the
operating entity that will manage the facilities after opening should
begin to take shape.
LEDO develops the operating standards and plans incorporating administrative
policies, support systems and equipment, collateral material, operating
times and guidelines and business management plans for all aspects
of the operation. These are included the following services:
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